Water Drop

Privacy Policy, Terms & Conditions for SMS Services

Privacy Policy for SMS Services

Effective Date: 1/1/2024

1. Collection of Information

We collect your personal information, including your phone number, when you sign up to receive SMS updates from Aquatech Water Systems.

2. Use of Information

The information collected will be used to:
- Send you transactional SMS messages.
- Provide updates about our services and service announcements.

3. Consent to Receive SMS

By opting in to our SMS services, you agree to receive text messages at the phone number provided. These messages may include order updates and notifications.

4. Data Security

We use industry-standard measures to protect your personal information from unauthorized access, use, or disclosure.

5. Opt-Out

You can opt out of SMS messages at any time by replying STOP to any text message.
You may also contact us at (866) 780-7500 or email to billing@aquatechws.com to request assistance.

6. Third-Party Sharing

We will not sell or share your personal information with third parties for marketing purposes. SMS opt-in and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website, and the updated date will be indicated.
For questions or concerns, contact us at the billing department at (866) 780-7500 or email to billing@aquatechws.com

Terms and Conditions for SMS Services

Effective Date: 1/1/2024

1. Service Description

Aquatech Water Systems offers SMS services to provide updates, and notifications about your upcoming appointments and your billing account. You may receive up to 5 messages per week. Standard message and data rates may be charged by your mobile carrier.

2. Consent

By signing up, you agree to:
- Receive SMS messages from Aquatech Water Systems regarding service appointment updates and notifications about your billing account.
- You may receive up to 5 messages per week. Standard message and data rates may be charged by your mobile carrier.

3. Opt-Out Instructions

To stop receiving messages, reply STOP to any SMS. For help, reply HELP or contact us at 866-780-7500 or email to billing@aquatechws.com

4. Message Delivery

Delivery of SMS messages may be impacted by factors such as your carrier’s service area or network issues. Aquatech Water Systems is not responsible for delayed or undelivered messages.

5. Types of SMS Communications

Upon consenting to receive text messages from Aquatech Water Systems, you may receive communications related to upcoming appointments and billing inquires. Please note that standard messaging disclosures apply.

6. Message Frequency

Our SMS message frequency is estimated to be 5 text messages weekly across all users.

7. Potential Fees for SMS Messaging

Carriers may charge fees for each message sent or received. These fees can vary based on the carrier's pricing structure and whether the message is sent domestically or internationally.

8. Opt-In Method

Customers may opt-in for SMS messaging from Aquatech Water Systems verbally during a call initiated through our website https://www.aquatechwatersystems.com. During the call, customers will be asked: "Do you agree to receive texts from Aquatech Water Systems. Message frequency varies. Message and data rates may apply. Text HELP for help, text STOP to opt-out. See our privacy policy at https://www.aquatechwatersystems.com/privacy-policy-sms.php. This consent agreement will not be shared with third parties and affiliates for marketing purposes. No SMS communication will be initiated without customer consent.

9. Opt-out

Customers can opt-out of SMS messaging from Aquatech Water Systems by replying STOP at any time to any received SMS message. Once opted-out, they will receive no further SMS communication. Customers can opt back in at any time by replying START.

10. Standard Messaging Disclosures

11. Fees

Standard messaging and data rates may apply based on your mobile carrier's plan.

12. Prohibited Use

You agree not to use the SMS service for any illegal, unauthorized, or inappropriate purposes.

13. Limitation of Liability

Aquatech Water Systems is not liable for any damage arising from your use of the SMS service.

14. Third-Party Sharing

We will not sell or share your personal information with third parties for marketing purposes. SMS opt-in and phone numbers collected for SMS purposes will not be shared with third parties or affiliates for marketing purposes.

15. Changes to Terms

We may update these terms at any time. Updates will be posted on our website, and continued use of the service constitutes acceptance of these changes.

16. Contact Information

For questions or support, contact us at:
- Email: billing@aquatechws.com
- Phone: (866) 780-7500

General Consent Language for SMS Services

By providing your mobile number and checking the box on the service contract, you agree to receive text messages at the phone number provided. These messages may include service appointment updates and notifications and messages about your billing account balances.

You may receive up to 5 messages per week. Standard message and data rates may be charged by your mobile carrier. Reply STOP to cancel, HELP for assistance. For more information, view ourĀ Privacy Policy and Terms & Conditions.

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